PrivacyPolicy
How KYKO LLC, operating as Madara Coatings, handles your information when you use this website or contact us. Also see our Terms and Conditions.
Effective November 4, 2026
What we collect
Information you give us: when you use our chat, call, text or otherwise contact us, we collect your name, phone number, your message, and any other details you choose to share, such as your project and its location.
Information collected automatically: our website, hosting and chat providers may process technical data such as your IP address, browser type, device type and the pages you visit. The chat widget may store small pieces of data in your browser so that it can work properly.
How we use it
We use your information to answer your questions, arrange site visits, prepare estimates and bids, schedule and carry out work, provide customer support, send text messages you have agreed to receive, keep our website working and secure, and meet our legal obligations.
Text messages
If you opt in, for example by checking the consent box in our chat, we may send text messages to the number you provide. Depending on what you agree to, these may be informational and transactional messages about your inquiry or job, or promotional messages. They may be sent using automated means.
Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time, or HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. Service providers that deliver our messages act only on our behalf, and we disclose information where the law requires it.
When we share information
We do not sell your personal information. We share it only with service providers that help us run the business, such as our customer relationship and messaging platform (HighLevel/LeadConnector), website hosting providers and phone carriers, and only as needed for them to provide those services.
We may also disclose information when the law requires it, to protect our rights or the safety of others, or as part of a sale or transfer of the business.
Cookies and third-party services
Our website does not use advertising cookies of its own. Our chat widget and font provider (Google Fonts) are run by third parties, which may process technical data under their own privacy policies. You can limit stored data through your browser settings, although the chat may not work properly without it.
How long we keep it, and security
We keep your information for as long as we need it for the purposes above, including our business, tax and legal records. We use reasonable safeguards to protect it, but no website or transmission over the internet is completely secure.
Your choices
You can stop text messages at any time by replying STOP. You can also contact us to ask to see, correct or delete the personal information we hold about you, subject to any records we must keep by law.
Children
Our services are for adults and businesses. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. The effective date above shows when it last changed.
Contact us
KYKO LLC, operating as Madara Coatings, Lafayette, Louisiana. Phone: (337) 242-7629.